What is the difference between a home health aide and a nurse?

A home health aide (or caregiver) provides personal care such as bathing, dressing, meals, and companionship. They are licensed under California Health & Safety Code §1569 and cannot administer medications or perform clinical tasks. A nurse provides skilled care—wound care, catheter management, medication administration—and requires an RN or LVN license. Most seniors need aide care; some also need periodic nurse visits. Senior Home Care Givers 247 provides aide care; nurse visits are coordinated separately if ordered by a physician.

How quickly can care start after I call?

After your free in-home assessment, we typically match a caregiver within 1–3 days and can begin care immediately. If you need urgent care—for example, your parent is being discharged from the hospital—we work to expedite placement. Call (818) 796-5388 to discuss your timeline. Our 24/7 availability means we can respond to urgent requests outside normal business hours.

What happens if my caregiver is sick or unable to work?

Senior Home Care Givers 247 maintains a backup caregiver network and manages all scheduling internally. If your regular caregiver is unavailable, we immediately assign a backup trained in your loved one's care routine. You are never left without coverage. This is one of the key advantages of hiring through a licensed agency rather than hiring an individual privately.

Can a caregiver help my loved one attend medical appointments and therapy?

Yes. Transportation to medical appointments, physical therapy, and outpatient services is a standard part of in-home care. The caregiver can accompany your loved one, take notes during appointments, ensure medications and follow-up instructions are understood, and report back to the family. This coordination is especially valuable for seniors managing multiple health conditions or those with memory challenges.

Is in-home care covered by Medicare or Medi-Cal?

Medicare covers skilled nursing care (wound care, physical therapy) ordered by a doctor after hospitalization, but not custodial personal care. Medi-Cal's In-Home Supportive Services (IHSS) program covers caregiver wages for eligible low-income seniors. Private long-term care insurance and VA Aid & Attendance benefits may also apply. We work with all these programs and can discuss which options your family qualifies for. Call us at (818) 796-5388 for a benefits consultation.

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